We want you to be aMAzed with the items you purchase from iMaxAlarm.com

Returns are accepted within 30 days of your order date if merchandise meets the following guidelines:

  • All merchandise must be unopened. Any devices with signs of package tampering or damage will not be accepted.
  • Your return should contain the undamaged SOS device and all original packaging.
  • Your return should be shipped to us in its original packaging. Any merchandise returned with postage on the SOS device box will be considered opened and will not be refunded. Your shipping label should be applied to your original packaging only. If your return is sent to us without its original packaging or opened, we will not be able to accept the return..

RETURNS

1. Enter information in Order Lookup below and follow instructions


2. For your protection, we recommend returning items by an insured method such as United Parcel Service (UPS) or Insured Parcel Post. You will be responsible for paying for your own return shipping costs for returning your item.

Shipping costs are non-refundable. We are unable to accept liability for returns lost or damaged in transit. Please note that original shipping charges CANNOT be refunded.

 

1 Year No Questions Asked Warranty

PLEASE NOTE: In the case of Fraud or Misrepresentation, iMaxAlarm reserves the right to deny all warranty coverage or claims.

3. Ship the item(s) to:

iMaxAlarm.com Online Returns, 5161 Richton Street, Montclair, CA 91763